Datto RMM Server Errors

Incident Report for ThinkStack

Resolved

This incident has been resolved.

Posted Jan 08, 2024 - 15:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2024 - 14:54 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 08, 2024 - 14:22 EST

Investigating

RMM - Concord - 50x Server Error received when logging in and navigating in the Web UI
Datto team is currently investigating the 50x server errors users are receiving when trying to login to or navigate on the Datto RMM Web UI on the Concord platform.

We are tracking updates through their status page - https://status.datto.com/

Posted Jan 08, 2024 - 14:11 EST

This incident affected: NOC (Datto RMM).